A 3-year-old and her parents check into the emergency room. The parents are complaining that the babysitter is abusing their child. What action should the nurse take first?
• The parents' concerns should be taken seriously, but the nurse first needs to assess the child to have objective information to relay to the authorities.
• Calling the social worker, physician, and child protective services should be done, but only after the nurse investigates the claims and assesses the child.