A newborn is admitted to the intensive care unit (ICU) with multiple heart defects. How can the nurse support the patient and her parent's needs?


• The nurse should provide emotional support to the parents while encouraging them to support their child and be involved with their child's care.

• Parents need to be able to touch their child to provide comfort to them and the child.

• Never assume somebody knows about a certain illness or disease. Begin by asking what their understanding is of their condition.

• Telling parents they need to know everything may frighten them and place too much pressure on them.

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